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Siesta - Accommodations Makarska Riviera Member of association of Croatian travel agencies Member of association of Croatian travel agencies

Siesta travel Agency d.o.o., Ante Starčevića 36, 21300 Makarska, Croatia, (below Siesta) respects the privacy and rights of users of its web sites. Our obligations are determined by the legislation on protection of personal data, we understand, very seriously and we have created this document, we describe how we collect, use and processing of personal data.

In this Statement we want to explain to all our users the way we treat personal information that we collect: information that we hold about you, how many of them are long stored and how we use it. Here you can find out how to contact us in case of questions related to your personal data.

Siesta offers an online accommodation booking via its own Internet sites, and using other online services and social networks. The details that follow refer to all of these platforms.

What personal information do we collect and how we use them?

Visit our website:

What personal information do we collect?

When you visit our website, our web server automatically collects information about IP address of your computer, type of Internet browser, domain name, access time, the Internet address from which you are going, and information on our Internet pages you visited and about your activities on our web site. Some data (but not personal) are stored in cookies (cookies) in your browser.

Why do we use it?

The data that our web server automatically collects is used for statistical purposes, usage data of pages, and all with the aim of improving the quality of our web site. Please note that our web server does not collect your e-mail address or any other information by which we can identify.

With whom do we share it?

The collected data is automatically deleted and not share it with anyone.

Booking of accommodation:

What personal information do we collect?

The personal data that we collect during the booking process or registering on our site are your first and last name, country, phone number and email address.In some special cases, we may plan some additional data depending on conditions of the hosting provider. It is solely the data necessary for the provider of these services in order for the service to be efficiently delivered.

Why do we use it?

We guarantee the quality of the service you have requested, you need to time to inform you about all necessary events for this service apply. While you are on the phone to contact you only if we choose what is in your best interest to make the information come to you, and your e-mail address we send all the information in connection with your query or booking: payment instructions, reminders, voucher, invoice, itineraries, etc. at the same time on your e-mail does not come with any advertising and marketing notification if you are requested upon registration.

With whom do we share it?

Data users of our services hotel booking we are sharing exclusively with the providers of these services. In this case we share only data necessary to meet obligations incurred when providing the service of accommodation.

How many more long time stored?

If you become our user for the sole purpose of use on some of our services, we your data is stored for the needs of the administrative-accounting complete the processing of your order, and it is a maximum of 6 months after the end of the booking period.


What personal information do we collect?

If you choose one of our service to pay by credit card through the link on the PayWay system (optional), PayWay will request information about your credit card. If the payment to run the other way, we will ask that we forward the confirmation of payment.

Why to use them and with whom we share it?

We use them for payment and confirmation of reservation of services direct provider of services. The data about credit cards that you enter during the payment process you provide directly to our service provider online accounts and credit cards.
If you have the right to a refund for your order, we need to share certain information about booking with a service provider account and the relevant financial institution. This may include a copy of the reservation confirmation or IP address used for booking. If the show needed to detect and prevent fraud, as well as information we can share with the relevant financial institutions.

How many more long time stored?

Service provider online accounts and credit cards, keeps them in compliance with the requirements of card payment.


Travel Agency Siesta may disclose personal information outside this only if required to do so by law or court decision, that is, if there is a need to protect the rights and ownership Internet site, and necessary to protect the personal safety of users or the public.

Please note that we, as payers of many of legal acts, some of the data required to be kept in the form, manner and terms that are not defined in this Statement.

The use of cookies

A Cookie is a text file that is created when you first visit our web-site, your Internet browser stores on your computer, and thus allows to speed up the loading of already visited pages. Cookies do not contain personal information, but helps us to provide you a more personalized browsing experience of web pages.

One of the main advantages of cookies is to save time and makes it easier to view websites, because a cookie tells the web browser that you have returned to the site that was previously loaded. Statistical information about the attendance of certain information are done via cookies, and therefore important to recognize the desire of the user, and in accordance with them to determine the direction of our activities and directions of development of Internet sites.

Cookies we use Google Analytics, a tool by Google, designed to analyze Internet sites, and for marketing purposes where their visitors outside of the website in the form of Google ads we display information that they may be interested.

A cookie is a option that offers your Internet browser. Most Internet browsers is configured to automatically accept cookies, but if you want, you can change your browser settings to refuse cookies or to change Google settings on this page.

Statement Changes

We reserve the right over time to change this Statement, and, therefore, to change the publication date, so we kindly ask our visitors and users to periodically review this Statement to be more informed about how we protect their privacy.

His continued presence on our website and using our services, we believe you will agree, and all the provisions of this privacy Statement.

Makarska, 28. 06. 2018.



Connect With Us

SIESTA Turist Agency Makarska

Address: Ante Starčevića 36, 21300, Makarska, HR
Phone:+385 21 611 611


ID Code: HR-AB-21-060241330

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